How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your Appliance Question Here...
Rob is online now

I have a dwd4312w, its just over a year old and has been working

Customer Question

I have a dwd4312w, its just over a year old and has been working perfectly, today when I push the stop/start button on the right, the start light on the left is not coming on and it won't start. The only thing different I can notice is that the drain/filter that you lift to rinse is stuck fast. Any advice?
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.

When you turn it on will any light come on at all?

Have you tryed pressing and holding the start button in for several seconds and see if this resets itself.