How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

hi i have a hotpoint aquarius wma58 range. the prewash light

This answer was rated:

hi i have a hotpoint aquarius wma58 range. the prewash light comes on in the middle of a wash program.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

This fault is usually due to a blocked filter and indicates that the machine is taking too long to drain. Take the washing machine out having disconnected it from the electric, water supply and drain. At the back remove the back cover and you will see where the sump hose connects to the tub, unscrew this and take out all the junk, clean it all out and reassemble and fingers crossed you should be up and running, if you still have a problem get back to me ~ Ian

JACUSTOMER-1lf0jf2f- :

hi i have done what you said and it still does it i have just done a G wash and it stops 40 mins into the wash thank you.

Dales-Electronic and other Appliance Specialists are ready to help you
OK put it on a hot wash say 90oC and now put the drain hose in the sink (You may have to tie it or loop it around one of the taps) and see if it pumps out the water at the end of the wash cycle and confirm the water is hot