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canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2922
Experience:  Plumber
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I have a whirlpool chest freezer model WCS 8-0 but think I

Customer Question

I have a whirlpool chest freezer model WCS 8-0 but think I have it on the wrong setting as some of the food is almost frozen solid! What setting should I have it on so that food freezes correctly and there is not a build up of ice!
Submitted: 3 years ago.
Category: Appliance
Expert:  canuck the pro replied 3 years ago.

Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you have a buildup of ice in the freezer it may not be the setting. If the door seal is not sealing or items are blocking the incoming vent that will cause excessive freezing. Check the door seal is intact and sealing. Remove all items from the freezer and unplug it. Leave the door open and allow it to completely defrost. Leave it unplugged and open for at least 24 hours and then clean the inside. Replace the door seal also if it


Is ripped, worn or hardened from age. When the door is not sealed the freezer will continue to run and also cause frost buildup.

JACUSTOMER-224aih7x- :

Hi Mike

JACUSTOMER-224aih7x- :

Hi Mike, thank you, ***** ***** I ideally want to know is what setting the freezer should be on so that it works correctly. I am asking as I no longer have my manual and therefore cannot check myself. Many thanks


The optimal setting is 4. That is the setting that should keep it just below freezing.

JACUSTOMER-224aih7x- : Thank you, ***** ***** to 4. Do you know o
JACUSTOMER-224aih7x- : Do you know if the button next to it (temperature symbol) should be pressed in and glowing orange or not?

Is the button the door switch button? Does it turn off the light when the door is closed?

JACUSTOMER-224aih7x- : No it's not and no it di
JACUSTOMER-224aih7x- : no it doesn't .

Is the temperature control on the outside (I could not find the manual either but I do have the service manual for whirlpool)? What is the other button labeled as?

JACUSTOMER-224aih7x- : biya


JACUSTOMER-224aih7x- : hi, yes all controls are on the outside of the freezer. On the front bottom right. There is a dial control with a large frost symbol on one side and a small frost symbol on the other. A coin is needed to turn the dial. I have now set this at no 4 as instructed. To the right of this dial are two other symbols but no controls and then further to the right a thermometer symbol with an oblong button below which can be depressed and
JACUSTOMER-224aih7x- : this is the button in question. Many thanks

The button in question is the humidity control. That also may have been the cause of the frost. You would want that off.

JACUSTOMER-224aih7x- : Thank you very much.

You are very welcome. I am glad to help. Mike