Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.Can you describe the hob controls.. or take a picture and post it here
Here's a picture with the error that has come and I presume it's the child lock.
What is that at the bottom center of the control panel... I don't recognise the hob .. but try pressing and holding that
I am just trying to find your hob
Hi, that symbol is to tell you which ring the controls are for.
Sorry, I lost connection
Can you press - & + at the same time
Sorry, nothing happens.
Does it show a padlock to say it is locked?
No padlock symbol.
Sorry, I can not find your hob... The model number will be on a sticker on the bottom of the appliance if you can get at it... otherwise, I'm sorry, I can't help
Thanks for having a go. I have tried to lift the hob but its stuck quite secure.
One last ditch attempt would be to turn off at the wall for 10 seconds and then switch on again... this should unlock the hob, however, this does not solve the query permanently
just try that before I opt out and leave it to someone else
Ok, will give it a go.
Let me know how that goes
Yessss. It worked. I tried switching off before but didn't leave it off. Thank you so much.
Excellent... Phew, that dragged the memory banks clean.Please remember to rate my help kindly....
Five stars all the way.