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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi, My Siemens IQ500 will not start a wash. When I select

Customer Question

My Siemens IQ500 will not start a wash. When I select a program and try to start a wash, the door symbol flashes and the machin beeps. I have tried all programs and nothing works. I suspect that the door lock mechanism is not working 100%, or that the machine doesnt recognize that the door is locked.
Model number: WS12M461BY/03, FD 9202 400287.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi sorry to hear that,
Please try this first before we go further.
If it works please rate acceptable;-)
But if not please don't rate yet simply reply for further information.
To switch off child lock, press and hold the start button till the lock goes off.
You can then use the appliance normally.
If you have changed the program since it was set, you'll need to move it back to that program.
If you can't remember it, go through each one in turn.
You should press and hold the button for around 5 seconds.
Customer: replied 3 years ago.
Hello again,
I dont think the child lock is on as the lock sign is not on. It is the door sign that flashes when i try to start a wash, not the lock sign.
Kind regards
Expert:  Michael replied 3 years ago.
Thank you for that.
This would be the door lock mechanism in that case, I just needed to be sure.
Its pretty easy to replace the interlock with a few basic hand tools, I can help you as well;-)
The best place to get the replacement part would be Espares.
I have listed their contact information for your convenience below. All you need is is the model # ***** your washer when you call;-)
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
For security and training purposes, telephone calls may be recorded or monitored.
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Expert:  Michael replied 3 years ago.