How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

Ian. My part has arrived. The dismantling of the unit does

Customer Question

Ian. My part has arrived. The dismantling of the unit does not appear obvious. Can you assist with detailed instructions?
Submitted: 3 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 3 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

Just refresh me with the model number will you its been a hard week ~ Ian

Dales-Electronic :

OK found you, Fagor induction hob, right power off first and then you will need to get under the hob release the retaining brackets and gently push it through the worktop ~ ping me when you have got it out ~ Ian

JACUSTOMER-wcchbeed- : Ian will do - may be tomorrow. Are you referring to clips that would be around the perimeter of the hob, or the White plastic lugs I can see projecting out of the bottom of the hob?
Dales-Electronic :

You should have clips that lock the hob unit to the worktop, there are usually two at the front and two at the back, alternatively sometimes two on left hand side two on right. When you have them undone carefully push the hob thro the hole, this is the dangerous bit as if the kitchen fitter has siliconed it in you can damage the worksurface, slow but sure at this point.

JACUSTOMER-wcchbeed- : Thanks. I'll try next day or so and come back to you. It is silicone base onto granite.
Dales-Electronic :

OK no worries, I am away over the weekend but I will take my laptop and log on here from time to time to see if you further help