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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi I have a DCU8230 and the start/pause button is stuck in

Customer Question

Hi I have a DCU8230 and the start/pause button is stuck in the "in" position. I can't therefore do any drying. The On/Off button works, in that the other panel lights go on and off. The start button remains dark. Can you help?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
does it appear that the button is mechanically stuck IN?
Also how old is your Dryer?
Thank you
Tech Michael
Customer: replied 3 years ago.

Not sure what you mean by mechanically. It's in, and will not come out. The dryer is about 3 years ok.

Expert:  Michael replied 3 years ago.
Thank you thats what I needed to know.
That button is located on the man control board which will need to be replaced to fix this as they don't sell just the button switch for that model.
Its pretty easy to replace the board, no soldering required just simple connector plugs that only fit in the spots they belong;-)
I will help you replace that board once you have it at no additional cost.
The best place to get that board is Espares phone: 0844 9777 888.
All you will need is the model # ***** the dryer when you call, also they ship the same day you call in most cases;-)
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day.
Tech Michael
Customer: replied 3 years ago.

Thanks. There is no "main control board" on their site. They have:

Tumble Dryer Light Guide Set

Tumble Dryer Electronic Module

And several heater assemblies

Which do you mean?

Expert:  Michael replied 3 years ago.

Hi you may be lucky in this case as they may have changed the design due to issue like this its common practice with appliances. SO you may have a separate switch(push button that can be replaced on its own. That would be great it will be much cheaper that way;-) The best way to find out is to open the unit and look to see if that switch is mounted to a circuit board, if it is a stand alone part that would be great! Also you need to call Espares because they don't list every part for that model on there website.