Appliance Repair Questions? Ask a Technician for Answers ASAP
machine appears to have finished a cycle with no problems. Should i run a cycle again?
The appliance is intergrated so it would require some work to remove it
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob
I would be more inclined to leave a smiley face if you told me what the fault code meant as well as just telling me it will be ok.
thank you. i will monitor for water leaks and then get back to you either with a further report or feedback.
tried another cycle. The machine stopped halfway through again with Error 04 code.
At present the pump is not running and when the door is opened nothing happens.
Should i start the machine again and when the cycle is running, open the door to see if the pump is running?
Hi DeanThe 04 code is a definate flood fault.Im a bit confused about what you mean when you say "when the door is opened nothing happens." The drain pump is the only thing that may run when the door is open.There are two seperate pumps here, ones the drain pump, the other the ciculation pump, so I am not sure which it is that you now want to checkRob
To be more clear then. If i start a cycle, the machine will stop a way through displaying an error 04. When the machine stops, if i open the door, there is no sound of a pump running.
No, when it stops is after the first wet cycle. There is no water in the bottom of the machine but the contents are wet and the detergent has fired into the machine.
It sounds like the machine may have water in the base, where the pumps are.
This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.Turn off the electric.Remove the lower kick panel below the main door
Look in there with a tirch
It should be dry
If you see any water in there, dry it out carefully
The machine should now be reset.If this re occurs you have a leak and will need to find it and rectify it .
Let me know what you find