Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
Please tell me its complete model number and how old is it ?
Hi just crawled about and found the following! : AEG T59800 made in Germany. PNC *********** Serial No. 53702941. it is about 10 years old, and works very hard! Hope this helps.
OK got it :) can you please post the PNC again... just prefix a # ***** that so that it appears
OK - #91601213000
OK, so basically it starts and the drum turns and then after a minute it will show the error code...can you please unplug it and then plug it back after 2-3 minutes..then turn it on and with the door closed press and hold the Start button and the button towards its left for few seconds and another code will appear... please let me know if you see any other code
Hi there - yes, done that - pressed the 'start' and 'signal' buttons simultaneously. The drum started up as normal, as before, and the same E50 code came up. Just noticed though, that although the drum is turning and sounding as normal, there is another intermittent hum as if another motor down to the right of the main drum is straining to start and sounding jammed. This is when the error code comes up and the whole machine shuts down. Any help? Thanks for your attention so far!
The hum that appears indicates that the motor is jammed...there are two motors in this model, one is the Fan motor responsible for running fans...you can unplug the unit and then take off the right and top panel, then plug it back again to check which motor is jammed...the cost of both motors is £150 each
Thank you so much - I shall tackle the job tomorrow when feeling fresher, but it looks like this is the answer. In view of the age of this machine it is unlikely that I will be shelling out for a new motor. will just have to leave things to Father Christmas!
Thank you again,