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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Why has my Neff extractor started dripping water?

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Why has my Neff extractor started dripping water?
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Please remember these are technical issues and may require some back and forth conversation to sort this out.
How old is your extractor?
also may I have the full model #?
Thank you
Tech Michael
Customer: replied 3 years ago.
The extractor is about 11 months old. Model is D76S45NOGB. It has only started this dripping in the last month. The kitchen is well ventilated and warm.
Hi thanks for that information?
Are you are sure it is water ? It could be condensation, please check the filters for blockages.
This is usually the cause;-)
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day.
Tech Michael
Customer: replied 3 years ago.
Could it be condensation from my electric kettle which sits on the worktop next to my hob?. I live in Cornwall and it is not particularly cold at the moment. I don't want to come into the kitchen to see my hob with pools of water over it. It is also not consistent. It happened a few weeks ago and then stopped but has happened again today.
Hi thanks for that information, yes it could very well be coming from the kettles excess moisture.
But I would also check the filters as well;-)
That should be all there is to this problem;-)
But please let me know and keep me informed.
Please rate at this point And I will stick with you until this is fully solved;-)
Thank you
Tech Michael
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