How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1515
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

I have new kenwood mix kmx80series. I fitted the bowl as per

Customer Question

I have new kenwood mix kmx80series. I fitted the bowl as per instructions, but now I cant't remove it. It turns round easy enough but when the handle is over the unlock symbol the bowl won't lift off.
Is there a knack to this or is my machine faulty
Submitted: 3 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 3 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

No it is as simple as you describe, however it is new but once in the unlock position it should lift without problem. I think the answer is to wiggle it around until you eventually get it off and then smear cooking oil around the base and see if that eases things off. If it continues to be stiff I would be talking to the retailer about getting a replacement ~ unlikely but it may have been dropped in transit ~ Ian