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Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have just bought an AEG 491061U-MN and after a power cut

Customer Question

I have just bought an AEG 491061U-MN and after a power cut I now cannot unlock it. I am cooking for a large dinner party and am in a panic!
Please can you give me simple instructions on what to do? Have tried using instruction manual but no help, now getting desperate.
Submitted: 3 years ago.
Category: Appliance
Expert:  George-Allsorts replied 3 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

I will certainly try for you .. can you give me the PNC or Product code from the label inside the oven door around the opening

JACUSTOMER-3sr644x7- : PNC is 948904
JACUSTOMER-3sr644x7- : PNC is *********
George-Allsorts :

Can you tell me what you can see

JACUSTOMER-3sr644x7- : Actual time clock registering 2.26, actual time is now23.06
JACUSTOMER-3sr644x7- : When I try to switch on hob all rings register L
JACUSTOMER-3sr644x7- : If I try to switch on oven top or bottom just the oven square shaped sign comes up and SAFE where the clock is
George-Allsorts :

ok.. one moment please

George-Allsorts :

Can you see an image of a padlock?

George-Allsorts :

Have you solved the problem or do you still requires assistance?