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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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bosch dishwasher . the soap retaining door. is no longer springing

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bosch dishwasher . the soap retaining door. is no longer springing back, a "hair" spring is detached from the door but still retained on a post in the main body.
Michael :

good morning

Michael :

are you here?

Michael :

may I have the model and age of your dishwasher?

Michael :

I will switch us to Q & A as it works much better;-)

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Customer: replied 3 years ago.

tech Michael, sorry cannot find model no; it is approx. 15 years old but is not often used as only of 2 in family. unit measures approx. 23"x23"x 33"high. will it harm the washer if I just leave the soap door off? thanks John

Hi John, please open the door and look all around the edges very carefully the model should be there somewhere. It could also be on one of the inside walls, but usually they hide it on an edge on the door or door chassis;-)
Please let me know if you find that a we need that information.
Thank you
Tech Michael
Customer: replied 3 years ago.

Hi Michael. got it--sgs4012gb/07 fd7807 080009- John

Ok you need a new soap draw for this one.
The best place get that would be Espares phone: 0844 9777 888.
Is best to call for that, they usually ship the same day you call;-)
Also I will be here if you need my help replacing that part no additional cost to you.
Let me know how it goes.
Thank you
Tech Michael