How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

I have a Neff Cooker - glass top with oven - serial number

This answer was rated:

I have a Neff Cooker - glass top with oven - serial number Neff###-##-####Z3. I need to get a replacement thermostat for the oven - Can you help me please?

Can you post the model number please. It will start E-nr and is normally on the same rating plate as the serial number.

Customer: replied 3 years ago.


I am having a real difficulty reading the serial number and in fact anything else on the rating plate - I have even taken it off because where it was situated on the oven frame inside the glass door I couldn't see it. It is covered in the residue of years of cleaning stuff and I have been trying bleach and even scraping to remove this but I'm worried now about scraping the numbers off - where do I look on the little aluminium plate? On the RHS I can just make out three numbers - each one above the other as follows - and I believe that they are:




Do these help?

HiThanks for that I've got it now. If you are looking for the thermostat then copy and paste the link below for the part. You can get it direct from them. if you just want the part number then it's 083497Hope this helps but if you need anymore info just get back to me. Regards
Customer: replied 3 years ago.


Can you please let me know for future information which of the numbers that I gave you was the model number?

many thanks

No worries. The model number for you oven is E1130B1GB
Hope this helps you.
Daniel and other Appliance Specialists are ready to help you