How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

My Servis M9409 Washer Dryer doesn't heat anymore when drying.

This answer was rated:

My Servis M9409 Washer Dryer doesn't heat anymore when drying. Is there a reset switch inside or do I need a new element?
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

The heater is activated by thermostats and cutouts.. can you tell me if the fan of the dryer is running?

George-Allsorts :

There is a TOC / Reset at the rear end of the heater compartment

Customer: Thanks. Yes it sounds like the fan runs ok. My only concern about the cutout is it didn't stop suddenly. For a while the dryer was very slightly warm. Now it's totally cold
George-Allsorts :

One moment please

George-Allsorts :

OK.. do you have a multimeter?

Customer: Yes but not right now
George-Allsorts :

OK.. you'll need to test the TOC to ensure it is still closed

Test the element to ensure that is still closed

Then test the operating thermostat to ensure that the thermostat has resistance

If you test the element and find that it is open circuit then you'll need to use Dryer Heating Element for Servis

George-Allsorts :

When you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code __ id1975 __ to get a discount

George-Allsorts :

Please remember to rate my assistance by using the smiley faces that you can see


Great thanks George - appreciated.

George-Allsorts and other Appliance Specialists are ready to help you