Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
Please tell me its complete model number and how old is your washer ?
Hotpoint WMAL621 Aquarius and its 3 yrs old
Ok what is happening? No response
have you tried to clean the drain pump/hose ?
Hi Kevin, no, because Machine will run ok with no items inside, it only tries to turn (and fails) when it has washing inside
Its almost as if motor does not have enough power to turn it
OK, usually cleaning the drain pump will solve the problem
if it does not then it is time to replace the carbon brushes in the motor
it will cost around £20 and you can buy it from here
Ok I will try that, I reckon its a brush problem, it has all the symptoms, thank you very much