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Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a double stoves oven - about 7 years old . It has

Customer Question

Hi I have a double stoves oven - about 7 years old . It has led control panel . There is a plus sign button and a minus sign button next to it . The controls for the oven temp etc are at the other end of the panel - 2 knobs. My problem is , we do not have manual for the oven and at the moment the electronic settings are messed up. We do not understand how to control the settings and the oven will switch itself off whilst it is on!. I think its the control panel , or it could be that we do not know how to set it. This has only just started to happen , we have used the oven since we have had the oven, it is only now that there are problems . Please can someone guide us .
Submitted: 3 years ago.
Category: Appliance
Expert:  George-Allsorts replied 3 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Can you possibly let me know the model number and other details from the label at the bottom edge of the oven opening please

JACUSTOMER-bnpa7jmc- :

hi apologies for the late reply. ( I had to go out) . The oven is fitted into the kitchen unit. regret I am unable to locate a model number and regret I cannot the manual . if ok , I can try and find some details but this will take time . Can I contact you later?

George-Allsorts :

You certainly can.. if it is a stoves, the label containing the information can be on the edge if the door, edge of the oven cavity, or round the back of the oven