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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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I purchased a television, model UE32D5000,32LEDB.At CURRYS

Customer Question

I purchased a television, model UE32D5000,32LEDB.At CURRYS on the 03/01/2012.This packed up last month. I am informed that this is not an uncommon fault with this model by the engineer who inspected it. I would like your comments on this situation as a television should last more than twenty two months.
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

Hi, welcome to Just answer


Can you please tell me what was the fault with the television that it stopped working ? Did that happen due to power cut ?

JACUSTOMER-thfyaskv- :

No it just would not start when we switched on. According to the engineer,he said the screen was the problem.


From what I know few parts are covered under 4 years of warranty ? Have you checked with the manufacturer ?


usually when it would not start it has to do with the main board not the screen


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