How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

I have a neff built in oven B1644. The top plate of the

Customer Question

I have a neff built in oven B1644.
The top plate of the oven holding the grill has come loose, we have the screw which has fallen out, but cannot get it to hold in. Help.
Submitted: 3 years ago.
Category: Appliance
Expert:  George-Allsorts replied 3 years ago.
George-Allsorts :

, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

Can you supply the full ENR and FD please

JACUSTOMER-gao8mn3o- :

B1644NOGB/01 FD 8503

George-Allsorts :

Thankyou .. one moment please

George-Allsorts :

You have three options here.. you can use a slightly larger screw on the proviso that the metal is solid enough..

Alternatively, you can drill a new hole on that same plate and into the cooker roof as current but in a different place.

The last choice is drilling the current hole to fit a rivnut which would require buying a kit to do this.

George-Allsorts :

How badly corroded is the hole?

George-Allsorts :

Do you require further assistance with this?