How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

The spring on the childlock on my exxcel dishwasher has come

This answer was rated:

The spring on the childlock on my exxcel dishwasher has come off. How can I replace it?
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Please remember these are technical issues and may require some back and forth conversation to sort this out.
May I have the full model # ***** your dishwasher?
Also please explain what spring fell off was it from the switch?
And is your a dial type controller or an electronic control with soft buttons.
Thank you
Tech Michael
Customer: replied 3 years ago.

Model details from door



Electronic controller

The spring is from the switch (the tab was pulled hard and the whole tab came out)

Thanks Ann for that information. The switch needs to be replaced.
your unit has a switch module. To fix that switch you must replace the switch module.
The best place to got that for price, quality and overnight shipping is Espares.
I will help you replace this if you are mechanically handy and have some basic tools, otherwise it would be best have this done by an appliance technician or a handy guy you may know;-)
I have listed their contact information below.
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day Ann.
Tech Michael
Ann please contact Espares:
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
For security and training purposes, telephone calls may be recorded or monitored.
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Customer: replied 3 years ago.

Thanks Michael, will any damage be done by using the dishwasher without this switch in place? I do not need it to be childproof.


Hi no damage will occur, but make sure it is covered well with some good electrical tape ;-)
You can leave it that way if you wish with no issues other than no child safety lock;-)
Have a great weekend Ann.
Please rate kindly at this time.
Tech Michael
Michael and other Appliance Specialists are ready to help you