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Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My gorenje bo7476ax oven appears to have no power to the control

Customer Question

My gorenje bo7476ax oven appears to have no power to the control panel. The push out dials will light, but the oven light and control panel do nothing
Submitted: 3 years ago.
Category: Appliance
Expert:  George-Allsorts replied 3 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Is the time set on the clock?

George-Allsorts :

Is the time set on the clock?

JACUSTOMER-e4j0z5zy- : Hi, no, the control panel/ time display is blank and non reponsive to touch
George-Allsorts :

If there is no time functions showing then the fault is with the timer or power to the timer... The wiring diagrm shows a cut-out in-line in the live wire in the back of the oven.. Either this cut-out has tripped or the timmer is defective

George-Allsorts :

Timer, not Timmer

JACUSTOMER-e4j0z5zy- : So what do I do?
George-Allsorts :

If you are able, having disconnected the power, remove the oven from its housing and remove the back cover. Look at the wiring for the thermal cut-out and test it with a multimeter for continuity.. If it has continuity then the problem is with the timer and therefore the timer will need replacing.. If the cut-out does not have continuity then the cut-out will need replacing

George-Allsorts :

If you are not able to do these things, let me know your postcode and I'll give you the contact details of a local repairer to you

George-Allsorts :

Once you have check this.. please feel free to return to me and I will be able to give you parts information for the faulty part

George-Allsorts :

Can I ask you to take some time to assist me by clicking on the smiley faces that you can now see... This will help me as it rates my assistance with your problems

George-Allsorts :

Hello again.. Just a follow-up to see if you need any further assistance as you have not yet closed down this query...
If you do need further assistance, then please feel free to ask..

Otherwise, to close down the query, please rate the assistance given by using the smiley faces that you can see.