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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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The dishwasher door does not seem to engage when being closed.

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The dishwasher door does not seem to engage when being closed. It looks to me that the tongue on the top of the frame should latch into and hold on the door being closed but it does not. The appliance has been working perfectly up to now.
Michael :

Hi, I am sorry to hear that, may I have the full model of your dishwasher?

Michael :

I see you are offline so I will switch us to Q & A ;-)

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Hi John
may I have the age of your dishwasher and the full model #?
Thank you
Tech Michael
Customer: replied 3 years ago.

three years. model ADG7620FD

Thanks John, try one thing first. Turn the power off at the mains, and wait one full minute then turn it back on see if it resets the door latch.
If not the door latch will need to be replaced.
Its easy to do if you are handy and have a a few basic hand tools.
I will assist you when you have the part.
The best place to get that part is
Its best to call for this part,they also ship same day in most cases;-)
Please Call 1-877-477-7278.
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day John !
Tech Michael
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