How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

I have an aeg microwave oven model MCC3881EM, the clock

This answer was rated:

I have an aeg microwave oven model MCC3881EM, the clock works, the light comes on sometimes, when opening the door. But it won't work. Won't start, can scroll through programmes, but nothing starts ?    Email address***@******.***


If the microwave is starting then what you need to do is pull it out onto a work bench or unit and remove the top panel.

Then before touching anything at all in there you need to discharge the high voltage capacitor as they can store high voltage in there even when they are unplugged.

Then look behind the control panel and you will see the board. On there is a wiring block. Pull this out and inspect the pins. As what happens a lot on these is the wiring block burns and causes bad contacts in there and stops it from working.

If this has happened then you need to replace the control board and the complete wiring harness in there. This is quite a common fault on these as ive replaced loads of them on these.

So check that and see what you find and let know. Or if you need anymore info just get back to me.


Daniel and 2 other Appliance Specialists are ready to help you