How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

how to set the clock on my toshiba rd-xs24. when i set it

This answer was rated:

how to set the clock on my toshiba rd-xs24. when i set it the clock does not move forward
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
How old is your computer?
Also have you have this problem before when you tried to set the clock?
And does everything else seem to work?
Thank you
Tech Michael
Customer: replied 3 years ago.

i bought it in 2005 annd have not had this problem before. i am not if all my settings are now correct as i changed some while trying to fix the clock myself.

Customer: replied 3 years ago.

forgot to say everything else works

Hi thank you for that information,
How long has it been since you re installed the main operating system?
They degrade over time also a virus will cause this problem.
It sounds like you have either a virus or need to re install your original operating system to reset the variables.
Do you need help with that?
Thank you
Tech Michael
Customer: replied 3 years ago.

yes but i don't have and original operating system

Thank you, ***** ***** system is currently installed?
Thank you
Tech Michael
Customer: replied 3 years ago.

no idea this is just a dvd recorder it just needed wired to tv and pluged into power

Customer: replied 3 years ago.

software version is YC13/12 if this is any help

Thanks, ***** ***** can try an update to the software, when they get like this one of two things is to blame, either the clock did actually fail, which is a main board issue (not worth fixing) Labor and parts ridiculous on that one. But a lot of the time is just a corrupt file.
You need a starting point for this and they only list these #'s, but call them to get to the correct dept that will likely help you with this and any other questions you may have.
If you need the user manual I can get you that as well;-)
Technical Support (Computers) (###) ###-####
Technical Support (TVs) (###) ###-####
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day !
Tech Michael
Customer: replied 3 years ago.

thank you for your help i will try and contact them

Your very welcome;-)
Let me know if you need anything else, when you rate my service I will still be here with you no additional cost.
Thank you and have a great weekend!
Tech Michael
Michael and other Appliance Specialists are ready to help you