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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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i have an issue with soap dispenser on my indesit di620

This answer was rated:

Hi i have an issue with soap dispenser on my indesit di620 dishwasher.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you tell me is the dispenser not opening correctly?

When you measured the voltage, was this when it should be opening?

Customer: replied 3 years ago.

Yeah its not opening. I measured the voltage for 5 mins on eco setting. It started at 2v, then changed to 90v.

Hi Colin


The board sends a 240v pulse to open the dispenser
Its not there all the time otherwise the coil would overheat !
If the solenoid coil is not open circuit, we can assume that the dispener would open, and that therefore the board is not sending the pulse.
This would mean you woud need to replace the board

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help

If you need a link to the part after rating, please let me know

Rob and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Ok , the reading on the coil is 1600ohms. Can you confirm the board part number please.

Hi Colin
How old is this?

Most places are not listing this part

There is one place here

Its expensive though so may not be worth repairing, depending on age and condition

There is a repair service of your board here

Customer: replied 3 years ago.

Hi ,

Its prob 9 year old. Yeah 70 might not be economical. It looks like board was available for £27 previously.

.Hi Colin

I would send it off to the ebay people and see.

Otherwise put the money toward a new one

All the best
Customer: replied 3 years ago.

Ok thanks for your help.

Your welcome
Customer: replied 3 years ago.


I took the board out found a bad joint. Resoldered it and now have 240 v at coil. It seems it might be the coil. Can you tell me if that part is sold on its own?

Hi Colin
Test the coil for continuity

If its open circuit, youll need the dispenser complete

Customer: replied 3 years ago.

Ok i think the reading is high at 1600ohm. Its not completely open circuit. I tested one side of coil to earth and measured 230v so im guessing its def the coil. Is it likely i can get this part?

Hi Colin

Looks like this is it