How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

We have an American style LG fridge freezer (model L207EQ). The

This answer was rated:

We have an American style LG fridge freezer (model L207EQ).
The ice maker works fine but the dispenser does not. At present there is no water or ice coming out when the lever is pressed to dispense one of the options.
Is there a simple solution to this which I can do?
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
How old is your fridge?
Also dies the ice maker , make ice in the bin and to be sure, the door dispensers are the only things that aren't working correct?
Thank you
Tech Michael
Customer: replied 3 years ago.

Hello Michael,

We have had the fridge for at least 8 years so appreciate that this may not be a problem that can be resolved.

The ice maker does appear to be making ice okay but nt dispensing it. LIkewise, until a few days ago there was chilled water coming out of the dispenser now that's not working either.

Apart from that the fridge and freezer appear to be fine.

Thank you Jenny for that information;-)
What the problem is has to do with the in door dispenser. There is a circuit board in there, it controls the water flow to the doors dispenser and also the ice dispenser. To fox this you would need to order that board.
I can help you replace that, its pretty east requiring only a few basic hand tools and no soldering!
The best place to check for that dispenser board is
Its best to call them for this part to check availability and up to date pricing. Here is their phone contact information for your convenience:
Order by Phone: 0844 55 70 260.
I will stick with you until the unit is fixed properly.
But please rate my service thus far to you before closing this page.
It won't cost you anything to further to rate and I will be with you at no additional cost until you have this repair complete;-)
Thank you Jenny and have a great day!
Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Thanks for that.

Once I have the dispenser board how do I access the original one to replace?

Hi Jenny, the panel is inside the dispenser, when you have the board let me know if it comes with any special instructions as they sometimes make small wiring changes. Also I will help you make the replacement;-)
Thank you Jenny!
Tech Michael