How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Hill Your Own Question
Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 779
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
14784508
Type Your Appliance Question Here...
Richard Hill is online now

I have a Bosch sensixx advanced steam iron and i have developed

This answer was rated:

I have a Bosch sensixx advanced steam iron and i have developed a problem with it. i have a water softener at home, but discoloured steam is coming out and staining my clothes. What do i do?
***** ***** :

Hi

***** ***** :

You can download the manual here:

***** ***** :

https://portal.bsh-partner.com/portal(bD1kZSZjPTAwOQ==)/PORTALFRAME.HTM

***** ***** :

This explains that tap water or tap water mixed 1:1 with distilled water should be used

***** ***** :

How long have you ah tye iron

***** ***** :

hyou had the iron

***** ***** :

Could there be a build up of limescale?

***** ***** :

There is a calc n clean function mentioned which may help

JACUSTOMER-2xwjs3iy- :

I think there may be but don't know how to clean as lost the manual

***** ***** :

I have provided a link to download the manual from above

JACUSTOMER-2xwjs3iy- :

Thanks

***** ***** :

Can you access the copy above OK?

Richard Hill and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

The link to download does not seem to let me log in

Hi,

Document attached here:

Attachment: 2015-03-21_133718_90008753101.pdf

Best Regards,

Richard

Customer: replied 3 years ago.

I can see that manual. Mine is a Bosch Sensixx B20L and there is does not appear to be such a calc and clean function anywhere that i can see. Do you have that manual?

Hi,
Can you have a look on the label on the bottom of the iron and see if there is an E-Number please?
Best Regards,
Richard

Hi,

Is this the one:

Attachment: 2015-03-21_135536_9000833375.pdf

Best Regards,

Richard

Customer: replied 3 years ago.

Yes thanks that is the one.

Hi,
That's great. It mentions similar points to the other manual, but let me know if you need any further assistance.
Best Regards,
Richard