How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1484
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

Bosch Sensixx advanced steam iron does not steam

Customer Question

Bosch Sensixx advanced steam iron does not steam
Submitted: 3 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 3 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

Can you give me the full ENr for this appliance please

JACUSTOMER-63t62duo- : TDS 3520GB /03
Dales-Electronic :

Can you confirm that you have carried a 'calc n clean regularly ?

JACUSTOMER-63t62duo- : The iron ihas been ued rarely for less than six months, but the answer is no.
JACUSTOMER-63t62duo- : I am near Exeter where the water is soft.
Dales-Electronic :

OK firstly lets carry this out ~ do you still have the user manual?

JACUSTOMER-63t62duo- : not handy
Dales-Electronic :

OK hang on ~~ let me have your email address using (at) instead of @ and I will forward it to you, its on page 10 item 12

JACUSTOMER-63t62duo- :
Dales-Electronic :

OK will be with you in a moment

Dales-Electronic :

OK its on its way to you now ~ Ian

JACUSTOMER-63t62duo- : Excellent!
Dales-Electronic :

When you have done this come back to me and if needed we can carry out some more tests ~ Ian

JACUSTOMER-63t62duo- : I have washed the unit out twice, but it till refuses to work.
Dales-Electronic :

OK have you got any lights on and is the soleplate getting hot?