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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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, i'm having a problem with our SMEG DI607 dishwasher. at

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i'm having a problem with our SMEG DI607 dishwasher.
at the start of the cycle, water comes in slowly for the first couple of minutes, but then it gets pumped back out again.
the cycle then stops.
the washer arms don't move, and there is no error code on the display.
it does this with all the programmes.
can you help, please?
Hi Good morning I am sorry to hear about that.
How old is your dishwasher?
Also to be sure, all it does is fill and then immediately drain is that correct?
Thank you
Tech Michael
Customer: replied 3 years ago.

hi Michael,

the dishwasher is about 6/7 years old.

and yes, it just fills with water and then drains the water away.


Hi Thanks Eddie,
This is a problem with the float in the bottom of the dishwasher, its either stuck in the up position or has failed altogether.
In this case it best to simply replace the float switch, its pretty easy to do and I will guide you once you have the new one;-)
The best place to get that float switch is Espares, I have listed their phone contact info for you you below:
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
Outside the UK? Call us on: +44 (0) 20 7717 5046.
All you need it the full model # ***** order the part;-)
I will stick with you until the unit is fixed properly.
But please rate my service thus far to you before closing this page.
It won't cost you anything to further to rate and I will be with you at no additional cost;-)
Thank you and have a nice day.
Tech Michael
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