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George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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, I have got Beko dishwasher DW601. It has been working fine

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Hi, I have got Beko dishwasher DW601. It has been working fine till today. it won't let me select the program and start. When it turned it on all the lights flashed for 2 seconds and then it won't let me select the program. the salt indicator is flashing.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting any responses from me as I'm not constantly available.

George-Allsorts :

Can you tell me the long numbered code on the data label please

Customer: It is 11-502812-11
George-Allsorts :

Can you see the number [7674533842] on the label ?

Customer: Yes,I can see the number
George-Allsorts :

Ok thanks for confirming that... I shall come back to you later this afternoon when I will have the test information for you

George-Allsorts :

This should identify if a particular part is causing an issue with the appliance

George-Allsorts :

Can you follow this procedure for me and come back to me with the results:

While the dishwasher is switched Off, press the start/stop and program selection buttons and switch On the Dishwasher ... keeping your finger on the button for a further 3 seconds.

This will put the dishwasher into test mode. All of the indicators will light on for 2 seconds after entering the test mode. Program indicator lights flash if there is an existing fault in the memory of the control system.

If there is a fault stored in the memory, note down the lights that are flashing before continuing.

Start the test by pressing the “start/stop” button and let me know how you get on.

George-Allsorts :

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George-Allsorts :


How did you get on with the dishwasher problem?

Customer: Hi,it has fixed itself after I put more salt. Thank you for help.
George-Allsorts :

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