Hello Elaine, my name is George.. Can you give me the PNC/Product number from the appliance please... usually found down the side of the door.
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: Ok many thanx George,
Customer: It is a built in dishwasher, Aquasave ZT 685. Elaine
When you switch it on, can you hear a slight buzz to the left-resr of the appliance?
Customer: Hang on I'll check
Ok thank you
Customer: No I can't hear any buzz, just a quiet click a second or two after I press it on which I think is just the on/off light going on and the temperature setting light going on too.
Then it seems as if your WATER VALVE Part number #1520233006 has become defective and will need replacing
Customer: Oh! Are they easy enough to buy & fit George or will I need an engineer?
You will need an engineer to fit it... you can buy it yourself, however, an engineer can usually get one at a discounted price
The appliance needs stripping to remove the old one and to fit the new one... Supply parts would need checking before fitting too
Customer: Ok thanx for that, I'll try and find an engineer 😞 only just moved into this house 4 weeks ago & this has happened & 4 weeks before I left my last place my other one broke, so I will have repaired two dishwashers in 2 months!
The one you are describing is an old year 2000 model, but the parts are still available, I have just checked
If you let me know your postcode, I can see if I have an engineers details local to you
Customer: L39 6SS
Phone: 0151(###) ###-####/p>
Customer: Thank you I will give him a call. I have made a note of everything that you have advised & taken Dave's details down but do I get a log report with our chat just I case I mislay my note?
I don't know that Elaine sorry... I am purely an engineer to assist you on the site. I am not JustAnswer staff.
Please remember to rate my assistance appropriately
Customer: Thats ok George, like I said I've made some notes. Thank you once again. Bye
You're very welcome Elaine.. Have a good weekend