How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your Appliance Question Here...
Rob is online now

Indesit 5123 It will not stop taking in water?

This answer was rated:

Indesit 5123
It will not stop taking in water?
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Does it door this when the machine is switched off at the electricity?
Is this a cold fill only machine?
Customer: replied 2 years ago.

No fill when power off

cold fill only

Hi Frank

Sorry, Im not sure what you are saying, and I have to get it right for you

Is it just that it overfills when the machine should normally be filling?
Also, if you turn the machine off at the power, it stops filling?
Customer: replied 2 years ago.

When power is switched off the water stops filing.

When power is in the water keeps filling, water exits through the drain house

Hi Frank

So, if its filling and draining at the same time, this is a syphoning issue.

Is this a new machine or just been moved?
Can you tell me where and how the waste hose is attached to the house waste?

Customer: replied 2 years ago.

The machine was moved some six weeks ago to our shed to wash the dog blankets. it sit on a plinths about 12" of the floor. the drain hose go to ground level through the wall to an open drain?

Hi Frank

Great, Ive got it now!

The waste hose must go from the back of the machine and then travel UPWARDS at least two thirds of the height of the machine, it can then go down to the drain.
This stops the water from just running straight out of the machine.

Just tie the hose up at the back of the machine and it will stop syphoning

Stroke the dogs for me, two labradors here !!

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help

Rob and other Appliance Specialists are ready to help you