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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Siemens fridge freezer KG3OU694GB/05Opened freezer door today

Customer Question

Siemens fridge freezer KG3OU694GB/05
Opened freezer door today for a minute at about 3 p.m.. When closed again whirring noise occurred which stops when door opened. Went quiet for a while but now restarted. Have taken all drawers out still makes noise. Checked fridge for something catching. Temp the same. Sounds as if from back of fridge.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.

Hello Linda, my name is George..

At the back of the freezer there is a plastic panel... in front of the top of that plastic panel is another little plastic cover section.. Can you remove that section and tell me if there is any ice or frost formed there please.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.