How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

We have an Electrolux double oven cooker. PN ********* Model

This answer was rated:

we have an Electrolux double oven cooker. PN ********* Model DD061CEW. S/N33300053. The Door is completely broken and needs to be replaced. Can you supply and what is the cost please?
Hello, my name is George.. Can you re-state the Product Number putting a # ***** before the number so I can see it please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.


Can you tell me if it is the top or the bottom door that you need the information for
Customer: replied 2 years ago.

bottom door

And can you tell me which of the following parts of the door need replacing...

Door handle
Door glass (outer)
Door glass (inner)
Hinge (upper)
Hinge (lower)
Door catch
Customer: replied 2 years ago.


Customer: replied 2 years ago.


We are not allowed to supply the parts to you but, if I can tell you the prices, the part numbers, and where to buy them, will that be satisfactory enough for you to give a positive rating?
Customer: replied 2 years ago.


Here is a list of all the parts for the door with links to each item.. Also there is a diagram below to help you identify which part is which.

114 3115457008 Handle Kit,white,Alpha (£46.45)
116 3114393014 Screw,handle,8x3/4 PZ (£2.25)
117 3490038019 Spacer,handle (£3.95)
118 3114682556 Outer door,main oven,white,glass/bracket (£145.50)
121 3590588053 Nut,captive, no.8 (£4.50)
122 3110539008 Screw,black (£6.70)
123 3112119007 Washer,black,fibre (8.95)
126 3111433243 Inner door,main oven,glass (80.40)
127 3115957015 Catch,roller (4.00)
436 3117199020 Hinge,upper,with pin (6.40)
436 3117199038 Hinge,lower,with pin (8.40)
438 3112447028 Bracket,hinge,upper (7.30)
438 3112447036 Bracket,hinge,lower (11.05)


Customer: replied 2 years ago.

Thank you for your help. As I am an OAP I have cancelled a monthly payment with you. Anyhow thanks for your help

I am afraid we as engineers have nothing to do with the payments section Maurice...You will need to contact customer services ragarding that...

Please remember to rate my assistance to you this evening as promised
George-Allsorts and other Appliance Specialists are ready to help you