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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1483
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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I have a Bosch logixx washer where the door will not open.

Customer Question

I have a Bosch logixx washer where the door will not open. No error messages, no other fault. Door Handel is a bit floppy. I have tried the emergency pull lever as per the manual- it doesn't open the door either.
There is no water left in the drum only the clothes which I can't get out!
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~ could you kindly give me the full ENr or a model number so that I can see which door lock is fitted. Thanks
Customer: replied 2 years ago.
E- NR. WAS 28448ME/14 FD 9207 00178
Expert:  Dales-Electronic replied 2 years ago.

OK thank attached is a link to the Bosch website, if you go to the parts lists and diagrams then I can refer to particular items that I need you to recognise

~~ ~~ page 2 - Ian
Expert:  Dales-Electronic replied 2 years ago.
OK when you are ready to go, we need to take the top off the appliance having unplugged it ~ once this is done ping me here.
Customer: replied 2 years ago.
Thanks took top off and got door open.thanks
Expert:  Dales-Electronic replied 2 years ago.
OK would you now kindly rate the information supplied by me using the smiley faces below, this allows me to close down the job on the system whilst letting you ask further questions on a foc basis. Thank You.