How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
Type Your Appliance Question Here...
KevinWhiteJA is online now

Neff combi microwave h7860n1gb. The microwave has suddenly

This answer was rated:

Neff combi microwave h7860n1gb.
The microwave has suddenly stopped working without warning. The clock panel is not illuminated and microwave does not work.
However the oven portion is still working
Hi, welcome to Just answer ... how old is it ? Have you left it unplugged for a while, and is it completely dead ?
Customer: replied 2 years ago.
It is approx 10 yrs old. It is fitted and permanently connected
Alright, you can try to reset the breaker for few minutes... if it is still dead then unfortunately the control board is bad and will need replacement .... looking at the age of this microwave it is better to buy a new one rather then to spend around £150 on new control board. _____________________________________________________________________________________________________If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 2 years ago.
What is the breaker
Customer: replied 2 years ago.
Relist: Answer quality.
My Neff H7860n1gb combi microwave -the microwave has suddenly stopped working. The oven section is still working. The appliance is approx 10 years old and is permanently plugged in.
Can you advise what may be wrong and is it an easy repair
If you are unable to unplug it then leave it switched off for a while ... if the problem is still there then control board has to be replaced
Let me know how it goes ... Thanks
KevinWhiteJA and other Appliance Specialists are ready to help you