How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

I need the model number of a Zanussi stainless steel built

This answer was rated:

I need the model number of a Zanussi stainless steel built in hob purchased in July 2012. It has 4 burners. 2 medium at the back 1 large on the left at front one small on the right and press down buttons for ignission. Zanussi will not come out without the model no to repair it
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.
The model # ***** ***** on a sticker either inside the unit (silly as that is) or on a sticker view-able from underneath the unit.
You may be able to see that by removing a draw infer it possibly, or you may need to remove the unit by loosening any possible hold down clamps and lifting the unit out of its mounting.
This is really the only way for any of us to know the model #, and I cant believe Zanussi wont come out without that information. Having the unit should be more than enough. I sympathize with you 100%.
Thank you
Tech Michael
Michael and other Appliance Specialists are ready to help you