How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

J/Lewis JLFFW1803 F/Freezer ?-Ice forming on bottom and back

Customer Question

J/Lewis JLFFW1803 F/Freezer ?-Ice forming on bottom and back RH side of frezer cabinet which if left, leads to water flooding the bottom of the freezer and running out over the floor. This happened 2/3 weeks ago so I switched it off during the evening and left it to deice over night. Having dried the cabinet out and left it to make sure puddles were not reforming, also that the condensate drain at the back had stopped dripping, I switched it on. It is now iceing up again, can you please help.
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - could you give me the product code or pnc for this model please, it is located on the rating plate.