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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17308
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Can you tell me why my dishwasher will not turn off as it

Customer Question

Hi can you tell me why my dishwasher will not turn off as it like stuck in a program> We have pressed and hold the cancel button but nothing happens. Every time you shut the door it keeps doing the same thing and not shutting off.
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.

Can you post the model number please.

Also is the drain pump on the dishwasher running all the time?

Customer: replied 2 years ago.

Model Number Beko DSFS 1531w

Sounds like the pump is still running

Customer: replied 2 years ago.

Can you tell me what I can do about it please

Customer: replied 2 years ago.
Relist: Incomplete answer.
what is the problem with dishwasher
Expert:  Daniel replied 2 years ago.

Please give me time to look the details up and type the answer out for you.

If the pump is running all the time then its usually down to a water leak in the base which has activated the flood switch in the base.

What you need to do is pull the dishwasher out and lean it 45 degs backwards and this will allow the water to drain out from the base so you may need a towel for this part.

Once the water is out from the base the flood switch will reset itself.
Then retry the dishwasher and see how it goes from there. Fingers crossed its just a one off that caused this. But if it happens again then there is a leak in there which you need to find and fix.

But try the above first and see what happens and let me know.