How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

The control panel on my cooker is not working what is the

Customer Question

The control panel on my cooker is not working what is the problem
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
Hello, my name is George..

Please supply the model number of the appliance..

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.
The only numbers etc I can find are the following
De Dietrich
DOD788X1. Em4QDD513
Nr0804. 00186
DOD788 x Type EJAT11
These are the numbers the book says to give to service engineer
Expert:  George-Allsorts replied 2 years ago.
Hello Rosalie, this is a common occurance .. The fault is usually caused by the display card behind the display itself..

I have found one available on Amazon and here is a link to it Display-Card-PCB-DOD788X1