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Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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What doe's terror code F63 mean

Customer Question

What doe's terror code F63 mean
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.

Hello, my name is George..

f63 is generally an Electronic Module or Brushless motor malfunction

First things first, please supply the ENR from the data label inside the door opening... also, check all connections to the board and to the motor

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

Customer: replied 2 years ago.
Model number is ***** Power resumed and showing message "heavy load"
Expert:  George-Allsorts replied 2 years ago.

Hi Darren,

Then the load in the appliance is too heavy for the brushless motor to turn.. Lower the amount of washing in the drum.