How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
Type Your Appliance Question Here...
George-Allsorts is online now

I have a gourmet oven a gr6 cv mk 2 there is no gas coming

This answer was rated:

I have a gourmet oven a gr6 cv mk 2 there is no gas coming out of the grill can you help
Hello, my name is George..

Can you provide the model number from the label on the cooker.. this will be either in the grill cavity surround, or that of the oven.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 2 years ago.

gr6 gvkp

Bob, there will be a label behind the door of the grill or the oven and on that label there will be a 10 digit number.. I need that please.
Customer: replied 2 years ago.
(###) ###-####/p>
Hi Bob, I have just had a look at the build for that appliance and as far as I can see there are only two parts for that oven/grill that will prevent gas getting to the burner..

Can you tell me if the top oven is working?
Customer: replied 2 years ago.

yes it is

The valve/tap for the Top Oven is the same valve as the Grill according to the information I have here...

The problem you have is either a fault in that bi-directional gas tap or, a fault in the Cut-Off valve which is for the Grill only

The part is the Cut-off valve
George-Allsorts and other Appliance Specialists are ready to help you