How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

Daniel My Zanussi washing machine won't start Power is there

This answer was rated:

Hi daniel My Zanussi washing machine won't start Power is there Door locks but it doesn't start, I have restarted and switched on and off at the plug, any thoughts?
Can you post the model number please.
Also do you have any error codes coming up or flashing lights?
Customer: replied 2 years ago.
Zanussi Essential 1200 6kg ZWF12070W1 NO ERROR CODES OR FLASHING LIGHTS
Sorry about the caps lock!
Ok let's see what the error code is
Start the machine going and then press and hold the button next to it.
Keep them held in and after a few seconds the less will go out and the start light will flash.
Count the number of red flashes and the number of green flashes and let me know.
Customer: replied 2 years ago.
5 red and 2 green
Customer: replied 2 years ago.
I got that by holding down Start / pause and Auto half load button. The Start / pause button flashed red and green at me when i did this
Thanks for that. The error code you have is E52 which is a motor related fault.
What you need to do is remove the back panel of the washer and there you will see the motor at the bottom. Remove this and at the back either side are the carbon brushe. Take them out and see if they have worn. If so then you need to replace them and hopefully his will get the washer back up and running again from there.
Check that and see what you find and let me know.
Customer: replied 2 years ago.
Thank you, ***** ***** Is it an easy job? , and where would I get such bushes from?
You can get the brushes from a local spares centre near you if you have one or online from ththe likes of eBay or online spares shops like
Daniel and other Appliance Specialists are ready to help you