How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3756
Experience:  Gas cooker specialist
Type Your Appliance Question Here...
Andrew Smith is online now

I have a heated towel rail with a danfoss valve. The towel

This answer was rated:

I have a heated towel rail with a danfoss valve. The towel rail has suddenly stopped working. All our other rads are ok. I have checked that the rad valve is on fully and have tried bleading but both have not solved the problem. I would next look at a sticking valve pin but am not familiar with the danfoss valve so cant see how to get at the pin. Any suggestions please. I have a wife with cold towels which is not a happy situation. Many thanks. Paul.
I have tried manipulating the valve and the rad has decided to work. Please could you cancel the requst. Can you also please give me a refund as I no longer need your service. Many thanks.
Normally a threaded nut at the base fixes it to the body.
Can you upload a picture as they make so many?
Customer: replied 2 years ago.
I expected a threaded nut but none exists, just a smooth collar. Not sure how to attach a photo to your chat. I am on an apple ipad.Looking at the Danfoss website the vavle looks like a
RAS-D2 Thermostatic Radiator Valve.
I was tempted to try and loosen the collar with a wrench but decided against it.
Like this one?
That model needs an allen key at the rear;
Andrew Smith and other Appliance Specialists are ready to help you