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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1483
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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My Electrolux Acquacycle 1200 is not rinsing or spinning through

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My Electrolux Acquacycle 1200 is not rinsing or spinning through the programme. Some clothes in each load are still dry whilst the rest are dripping wet! We have checked and cleared the filter but this doesn't seem to have sorted out the problem. Any advice would be very much appreciated.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - take out all the clothes and put it on to a spin program, start if off and advise if the drum spins.
Customer: replied 2 years ago.
Hi, the drum is not spinning.
OK how handy are you with hand tools?
Customer: replied 2 years ago.
Ok, fairly confident
OK I need you to disconnect electric water and drain connections and move the appliance in to a position where you can tip it over so that it is on the soap dispenser side putting a pillow or similar under that end.
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