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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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Electrolux model znb3240s. temps are too cold and water appears

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electrolux model znb3240s. temps are too cold and water appears on the out side
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - could you give me the full pnc or product code please.
Customer: replied 2 years ago.

hi there, the product number is###-##-#### ***** water on the outside of the machine goes away when the machine goes too cold and freezes the butter. the water outside is at the hinge side on the freezer section.

OK can you tell me where you have got the appliance located in the house?
Customer: replied 2 years ago.

hi there. the machine is located in the kitchen and the side with the moisture is open to the kitchen area. this machine has replaced a smaller ff which worked perfect in the same area.

OK lets take the problems one at a time. Firstly if the appliance is getting too cold this is usually due to the thermostat having failed. The thermostat used in this fridge/freezer is part number(###) ###-####available either on-line stores or through your local appliance company. There are two reasons for condensation on the outside, the first and most likely is that with the appliance operating below freezing (frozen butter in fridge) the outside of the casing has reached below dew point and subsequently you have condensation forming. The second and less likely is that the thermal insulation has failed and become saturated with water which causes moisture on the outside cabinet. Finally, check that the door seal (rubber) is actually sealing and there is no gap as this can also cause condensation around the seal area.
Would you now kindly rate the information given to you by using the smiley faces below, once done all further questions are free of charge. If you need further advice ie how to change the thermostat do come back to me.
Can I help you further?
Customer: replied 2 years ago.

hi there. thanks for that. the moisture goes away apart from a fifty pence piece size when the machine runs too cold

OK would you kindly rate the information give to you by using the smiley faces below to allow me to shut the information request down on the system. Thank You.
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