How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

Just bought 600mm induction hob from wickes ,works ok ,but

Customer Question

just bought 600mm induction hob from wickes ,works ok ,but right hand front zone feels warm although not been used ? came with plug fitted so cant be wiring there afan inside that is transferring heat from other zones? thanks.
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - can you give me the pnc or product code and I'll check for you.
Customer: replied 2 years ago.
prod code 139705
Customer: replied 2 years ago.
answer plse !!
Expert:  Dales-Electronic replied 2 years ago.
Zanussi product code is 9 figures long with sometimes a further 2 figure extension.
Customer: replied 2 years ago.
sorry!!!! prod code is ze16840fba
Customer: replied 2 years ago.
Expert:  Dales-Electronic replied 2 years ago.
OK there are three different versions of this hob so I do need the pnc which is on a label on the base. However, the parts list does not show any fans.
Customer: replied 2 years ago.
ian! not surprised everybody thinks induction hobs are aload of trouble, got to persist though ive spent £80 on pans!!!!!or,dump it!!! thanks anyway (now I know why it was cheap) to get the pnc would have to pull it out ,and it is clipped in &sealed .thanks anyway!
Expert:  Dales-Electronic replied 2 years ago.