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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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We have a Hoover tumble dryer (model:DYC8913B) class, approx

Customer Question

We have a Hoover tumble dryer (model:DYC8913B) b class, approx 4yrs old. It's stopped working, after starting cycle it reverts to all the lights showing on the control panel and the message 'E08' displayed. The machine can work for 1/2 hour before the message appears but there is no heat inside the drum, so clearly not working although drum turning
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - E08 means that there is a fault with the heater circuit usually a thermal fuse/cut out has failed.
Customer: replied 2 years ago.
What advise/diagnosis should I give to a technician to get it fixed
Expert:  Dales-Electronic replied 2 years ago.
It rather depends on if you feel confident in doing electrical tests, if not I can give you a couple of engineers who will fix the appliance for you but I will need your postcode.
Customer: replied 2 years ago.
I can do this, do you know an approximate cost to fix, or could it be any number of solitions
Expert:  Dales-Electronic replied 2 years ago.
OK first thing you have to do is to check that the thermal cut outs have not popped on the heater casing, once this is done check the heater elements are ok. If you get lucky it will be a thermal cut-out. Test for voltage there too. The cost of the heater including the cut-out is about £35.00p
Customer: replied 2 years ago.
When I said I can do this, not carry out the test, give you a postcode was what I meant, just for clarification. We live in newbury, Berkshire.
Expert:  Dales-Electronic replied 2 years ago.
OK if you give me your postcode I'll send you a couple of engineers.