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Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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Trinity Bendix TB 17 TF freezer has failed

Customer Question

Trinity Bendix TB 17 TF freezer has failed.
Compressor heats up but no freezing
Help please!
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - if you hit the fastfreeze button does it start to cool?
Customer: replied 2 years ago.
There is no "fastfreeze button" There is a " Normal/Super/Stop" switch which has no effect .I do not consider your request to constitute valid advice,have no confidence in this operation and terminate my participation forthwith.
I require reimbursement of my payment of £20
Expert:  Dales-Electronic replied 2 years ago.
I will allow you to speak to the customer care department. The finances are controlled by the Headquarters in the USA not by us engineers. However you have asked me to answer a question without giving me the information I require to do so.
Customer: replied 2 years ago.
If the provision of my refund requires the intervention of the Customer Care department,please connect them.