How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
Type Your Appliance Question Here...
Dales-Electronic is online now

We have a frost free zanussi fridge freezer. Recently

Customer Question

Hi - we have a frost free zanussi fridge freezer. Recently we cannot get the fridge temperature to below 10 degrees, though the freezer is fine. Any ideas of what I can do please as it's not safe at this temperature.
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - would you kindly let me have the full PNC or product code so that I can look up the specs. Thank You
Customer: replied 2 years ago.
Thanks - I will have to wait until I get home this evening if that's Ok?
Expert:  Dales-Electronic replied 2 years ago.
Yes thats fine, just keep in your mind that you may have to sort out somewhere to put you food for a day or so.
Customer: replied 2 years ago.
The codes for fridge freezer are
Hope this helps
Expert:  Dales-Electronic replied 2 years ago.
OK is this quite an old appliance as I can't find any technical information on it at all - however can you confirm that it has a fan in the back of the freezer behind the freezer baskets/draws?